Shipping & Delivery Policy

Effective Date: 06/08/2025

At MagicDrip, a trademark owned and operated by GLN Industries, we aim to deliver your order quickly and in perfect condition. This Shipping & Delivery Policy outlines how we handle order processing, shipping, and delivery timelines.

1. Order Processing

  • All coffee orders are roasted fresh to order.

  • Orders are typically processed within 2–3 working days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Timelines

  • We work with trusted third-party courier partners to deliver across India.

  • Estimated delivery times (after dispatch):

    • Metro Cities: 3–5 working days

    • Other Cities & Towns: 5–7 working days

    • Remote Locations: 7–10 working days

  • Delivery timelines are estimates and may vary due to unforeseen delays (e.g., courier disruptions, weather conditions).

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • We may offer free shipping promotions from time to time, as mentioned on the website.

4. Order Tracking

  • Once your order is dispatched, you will receive a shipping confirmation email/SMS with a tracking link.

  • Tracking updates depend on our courier partner’s system.

5. Delivery Attempts

  • Our courier partners will make up to two delivery attempts.

  • If the delivery is unsuccessful due to an incorrect address, unavailability, or refusal to accept the package, the order will be returned to us.

  • Re-shipping charges may apply in such cases.

6. Delayed Deliveries

  • If your order has not arrived within 10 days of dispatch, please contact us at info@magicdrip.in.

  • If the delay is due to our courier partner and not caused by incorrect customer details or unavailability, we will arrange a replacement or refund as per our Cancellation & Refund Policy.

7. International Shipping

  • Currently, we do not offer international shipping.

  • We are working towards making MagicDrip available globally in the future.

8. Contact for Shipping Queries

For any shipping or delivery-related queries, please contact:

GLN Industries (Brand: MagicDrip)
Email: info@magicdrip.in
Phone: +91-8921924546